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With the increased
awareness of
organisations
regarding the need
to protect vital
business functions,
the terms "business
continuity" and
"risk management"
are becoming common
parlance. However,
the ability to
effectively define
these two
disciplines has
become a topic for
debate, due to user
confusion over their
relevant
definitions, despite
clear areas of
synergy. With
increasing demand
for information over
the evolving nature
of business
continuity, there is
now a pressing need
to understand the
interaction that
exists between
Business Continuity
Management (BCM) and
Risk Management.
Indeed, risk
management is
rapidly becoming a
significant area of
concern for COO's
and. Chief Insurance
Officer, IRCA
believes that, from
2006, risk
management (not risk
avoidance, which is
commonly practiced
in business) will
become a core
competency for the
CIO position. The
traditional areas of
computer and
information
security, which are
becoming more urgent
in the heavily
networked IT
environment, fall
into this category,
but they comprise
only a part of the
overall risk
management syllabus
that COO's and CIOs
must master.
Depending on the
organisation's
industry sector and
culture, a
significant percent
of the budget should
be devoted to risk
management,
including IT
security, business
continuity, and
other risk-related
issues and
Regulations (e.g.
CFR 11,
Sarbanes-Oxley, King
2 and other
corporate Governance
standards) In simple
terms, business
continuity concerns
the facilitation of
continuous operation
of key business
functions in a
crisis situation
(e.g. flood, fire,
business disruption,
electricity power
shortages, terrorism
etc). In contrast,
risk management is
perceived as a much
broader discipline
and one that
effectively sets out
to identify and
manage risks that
affect an
organisation, often
from a more
strategic standpoint
(e.g. vendor
viability).
Typically, since
business continuity
is perceived to be a
less comprehensive
discipline, there is
a tendency to place
it under the
umbrella of risk
management. This is
understandable,
particularly in
terms of the
apparent overlap
between business
continuity and the
operational risk sub
segment of risk
management
Blurred
Boundaries or Close
Gearing
In a practical
context, the lines
between business
continuity and risk
management often are
blurred in that the
two disciplines use
similar tools and
techniques to reach
their specific
goals, including
risk assessment,
business continuity
planning, and
business impact
analysis.
Nevertheless, it is
possible to make
fundamental
distinctions between
the two. As a
discipline that can
provide real
tactical solutions
to the threat of
risk, business
continuity is often
viewed as being
subservient to the
more strategically
focused risk
management function.
The erroneous
perception that
often perpetrates
this is that
business continuity
is primarily
concerned with
issues that relate
to physical loss
(e.g. the
destruction of a
building, damage to
inventory). Yet
business continuity
should actually
encompass all of the
processes necessary
to restore business
functionality during
a time of crisis.
Although this may
include physical
loss (e.g. a data
centre flood), it
could also include
issues such as data
loss, server
outages, and loss of
operational
capability, plant,
people and
communications as
well as supply chain
issues as a few
examples.
Risk management
sets out to tackle
risk at its very
core, and as a
result, it
incorporates a wider
range and variety of
functions, including
those that fall
within the
categories of
positive impact,
negative impact, and
business
non-stoppage. It is
important to
remember that a
specific risk will
not necessarily
bring about
instantaneous
business stoppage.
Insidious,
low-impact risks can
often prove to be
some of the most
fatal (e.g. Arthur
Anderson, where
cultural problems
built up over a
period of time and
played a major role
in the company's
fall from grace). In
contrast, the
inherent value of
business continuity
is clearer when we
consider that
essentially not all
risks can be
managed. For
example, it is
arguable whether the
World Trade Center
attacks, the recent
attacks in London,
fuel shortages in
December 2005 in SA
and power cuts in
the Western Cape,
could have been
effectively foreseen
and thus the risk
managed.
Encompassing
enough--but not too
much
In reality, the
terms business
continuity and risk
management are often
used
interchangeably, but
this creates a
distinct problem in
terms of knowing
what the user
actually means. This
is particularly apt
in view of the
varying perceptions
and confusion that
persist over what
business continuity
now encompasses.
Although clear
distinctions can be
made in relation to
the cause-and-effect
focus areas of
business continuity
and risk management
functions, these
distinctions will
likely become harder
to make as business
continuity continues
to grow and
effectively sheds
its image of being
merely a physical
loss-related
solution. In light
of September 11 and
the raft of
corporate scandals,
the threat of
contextual and
transactional risks
has come much closer
to the fore. Despite
this, the age-old
issue of making
provisions for the
loss of personnel
and skill shortages
during a crisis is
still a major area
of weakness for many
companies. In fact,
the business
continuity plans of
most organisations
do not include any
kind of strategy for
the loss of
personnel and the
related skill void
that would result.
In essence, both
business continuity
and risk management
have a similar
focus--that is,
giving organisations
the ability to
effectively cope
with risk and
understand how it
affects their
organisation.
Business continuity
is about prevention,
which parallels risk
management in that
it seeks to identify
the early signs of
disaster.
Embracing the
concept of risk
The key insight
to be derived from
these comparisons is
greater awareness of
the ongoing issue of
effectively
embedding these
disciplines within
organisations.
Although risk
management and
business continuity
efforts are becoming
increasingly
prevalent, many
organisations still
view these
activities as an end
in and of themselves
rather than means to
encourage a
risk-focused
culture, which is
essentially the
ultimate goal of
management when
adopting these
disciplines into
their
decision-making
process. Unless the
concepts of risk
management and
business continuity
are
institutionalised
into day-to-day
activities,
organisations will
have limited success
in these areas and
leave themselves
dangerously exposed.
Planning efforts
are of no
consequence without
a corporate culture
as well as dynamic
measures that can
address and pre-empt
risk. As with nearly
all business
functions, the key
to success for
business continuity
and risk management
remains firmly
within effective
communication, in
knowing how to bring
about a culture that
embraces the concept
of risk across all
activities.
Comparing the
functions of
different
disciplines and
constantly
re-evaluating those
functions certainly
adds value. In this
case, it is
important that
comparisons be used
to promote the ways
in which the
disciplines can work
together more
effectively rather
than to promote
separation of the
disciplines. As
organisations
attempt to increase
efficacy in these
areas, they must not
lose sight of what
they are essentially
seeking to
achieve--that is,
make better
decisions as a
company and
ultimately to make
the business more
profitable.
Bottom line:
Synergy between
business continuity
and risk management
efforts should be
exploited to
maximise an
organisation's
protection from
business
interruption.
Business
impact:
Effective use of
business continuity
and risk management
processes will
enable organisations
to minimise threats
and increase
profitability.
Auditing BCM
Auditing business
continuity
management (BCM) is
rapidly becoming one
of the most urgent
issues throughout
the audit community.
Recent legislation
and several
regulatory
initiatives have
made it clear that
Operational,
financial and
technology auditors
must review business
continuity (and not
just IT disaster
recovery) in much
more detail than
before. The events
of 9/11/01, and the
subsequent world
terrorism and
natural disaster
issues coupled with
organisational
preparedness, have
heightened interest
in topics such as
disaster
preparedness,
preventative
measures, recovery
and restoration of
the core business -
in other words: how
will the business
continue to function
if a major event
occurs that may
impact
organisational
stability and the
existence of the
company or site of
operation.
In the US,
standards like
Sarbanes Oxley ,
NFPA 1600 (National
Fire Protection
Association), HIPAA
and the discussion
about homeland
security have put
BCM on the audit
agenda recent
natural disaster
events in New
Orleans perhaps
demonstrates the
vulnerability of
plans when not
practised and the
human element in all
cases is tested as
much as is
practicable, In
Britain and Europe,
the Turnbull Report
and various Codes of
Corporate Governance
are forcing auditors
to quickly address
an area previously
neglected. In
Eastern Europe,
several national
banks have adopted
the ISO 17799
standard that
mandates business
continuity
management for the
financial sector.
Germany introduced
the Business Control
and Transparency Act
in 1998, enforcing
the existence of
corporate risk
management and
certain
continuity-related
controls for all
listed companies.
Australia has a BCM
standard as does
Canada (Risk
Standard)
BCM audit is
there to stay: in
the global economy,
most countries have
adopted a
"must-have" policy
towards business
continuity. This is
sharply opposed to
the traditional
"nice-to-have"
notion often
entertained by
senior managers,
whose primary
concern is to reduce
cost and maximize
quarterly earnings.
As a result, it has
been recognized that
assurance is needed,
and that adequate
controls must be in
place. BCM has
become a vital part
of the overall
concept of corporate
governance,
independent review
and compliance with
good practices. It
is now the auditor's
responsibility to
give due
consideration to the
concepts, plans and
management processes
that safeguard the
survival of an
organization under
adverse conditions.
In other words: BCM
is a going concern
issue and must be
addressed
accordingly. The
British Standards
Institute will bring
a new BCM standard
to the public domain
in 2006 followed by
a new Risk
management standard
later in 2006; they
of course will be
compatible with
other BS/ISO
standards following
the guide 72 route.
Dr. Michael
Robbins Head of
European Operations
IRCA International
Business Division
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