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The South African
Excellence Model |
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Organisations are
facing increasing
marketplace
challenges every
day. Assess your
readiness to respond
to those challenges
by using the South
African Excellence
Model criteria as a
framework for
excellence. The
criteria are
designed to help
organisations
enhance their
competitiveness
through focus on
results-oriented
goals: |
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delivery of
ever-improving
value to
customers,
resulting in
market-place
success; and |
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improvement
of overall
company
performance
and
capabilities. |
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The model is key in
four ways: |
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As a
framework to
help
organisations
develop
their Vision
and Goals
for the
future in a
tangible,
measurable
way. |
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As a
framework to
help
organisations
identify and
understand
the systemic
nature of
their
business,
the key
linkages and
cause and
effect
relationships. |
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As the basis
for the
South
African
Excellence
Award
(recognition). |
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As a
diagnostic
tool for
assessing
the current
health of
the
organisation
(known as
Self
Assessment). |
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Self Assessment |
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Where would your
organisation score?
In the most
competitive sectors,
organisations with
world-class business
results are able to
achieve scores of
between 500 to 700
points out of a
1000. IRCA Global
Consulting Division
has developed a
detailed approach
and supporting
documentation to
guide your
organisation through
a process of Self
Assessment. |
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SA Excellence Model
core values and
concepts |
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The
assessment
is tailored
to your
organisation
and its
success,
driven by
your
strategy and
action plans
and your
customer
focus, the
critical
success
factors for
your
business; |
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Self
Assessment
allows you
to identify
organisation
strengths
and to
target key
opportunities
for
improvement;
and |
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Communication
and
performance
will
improve,
with
resources
aligned to
achieve your
goals. |
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IRCA Global obtains
distribution rights
from Harrington
Software Inc. |
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The Model
criteria are built
upon a set of core
values and concepts.
These values and
concepts are the
foundation for
integrating key
business
requirements within
a results-oriented
framework. These
core values and
concepts are: |
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Customer-driven
product and
service
features and
characteristics; |
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Leadership
creating
strategies
and setting
direction,
visible
values and
high
expectations; |
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Continuous
improvement,
both
incremental
and
“breakthrough”; |
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Continuous
learning –
the
adaptation
to change,
leading to
new goals
and/or
approaches; |
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Valuing
employees –
investing in
the
development
of the work
force; |
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Developing
partnerships,
internally
and
externally; |
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Faster
response
through
simplification
of
processes; |
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Prevention
of waste
through
building
quality into
processes,
products and
services; |
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Long-range
view of the
future in
order to
pursuit
market
leadership
and
long-term
commitments
to key
stakeholders; |
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Management
by fact –
measurements
must derive
from the
organisation’s
strategy and
provide
critical
data and
information
about key
processes,
outputs and
results.
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The South African
Excellence Model
criteria are focused
on achieving
excellence in your
organisation. Why
not take the
challenge? Your
organisation will be
better for it.
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IRCA Global is a
Licensed Service
Provider with the
South African
Excellence
Foundation. |
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For more information
on the South African
Excellence
Foundation products
and services, visit
www.saef.co.za.
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